John Morgan has written a ‘how to’ guide for businesses and SMEs on understanding the customers’ perception of value for Fresh Business Thinking. “Even in the fairly recent past, the idea of measuring your customers’ perception of value was a fairly simple one and was based, almost entirely, on the cost of the goods or service being provided,…
Catalyst Consulting has been featured in an article by The Scotsman, explaining the key benefits to Lean Six Sigma and the EFQM Model on business processes. Methodology that change how firms operate “Lean and mean, with half a dozen ways you can eliminate waste from your business, writes Claire Ford Lean Six Sigma and the EFQM…
How 20 years has flown Catalyst Consulting wishes to congratulate our client easyJet, who will also be celebrating their 20th anniversary this year. We are delighted to share this milestone with our client. As part of their celebrations, easyJet will create a mosaic of customer submitted photos on one of their planes. Time really does fly!…
If you’re in business then your ultimate aim is to be as successful as possible, and this entails streamlining the processes via which you deliver your business to the point at which mistakes are reduced to the absolute minimum. In some cases, such as basic manufacturing, this may seem like a simple task,…
The way in which many people, in particular business people, approach change, throws up something of a dichotomy. On the one hand, any successful business is fully cognisant, at all levels, of the need for almost constant change and re-evaluation. As technological advances alter the way in which we do business on…
If it was easy to distil the art of good management to a few hundred words of advice then there’d be no such thing as a bad manager and, as anyone who has ever worked in virtually any kind of organisation or business will tell you, there quite definitely is such a thing as a…
How do you work? ‘Hard’ will undoubtedly be the answer you give to that question, since everybody thinks they work hard and, indeed, most of us do. There are exceptions, of course, and if you’re reading this in the workplace then the chances are that you just raised your eyes from the screen to glance…
Catalyst Consulting would like to congratulate the 17 delegates who, over the last three months, have achieved their Lean Six Sigma Green Belt and Black Belt certifications. These delegates came from a wide range of public and private sector industries, including telecommunications, banking and science and technology. See below for a full list of organisations,…
Without the right management process improvement isn’t possible. John Morgan writes for the British Quality Foundation, explaining seven steps to ensure your processes are managed effectively. Read the full article here.
3D printer fits the bill for an injured toucan A Brazilian toucan who lost half her upper beak while being illegally trafficked has been given a bill created on a 3D printer! Tieta was rescued from an animal fair in Rio de Janeiro by a wildlife protection agency and taken to…
