Gareth Southgate, Lean Six Sigma, Xs Ys, introducing the Wishbone Diagram …and Football
Watching the Euros reminded me of a blog that Jo Dowdell wrote in 2018 about Gareth Southgate. As Lean Six Sigma devotees know, we talk a lot about cause and effect, Xs and Ys. The output of a process (Y measure) is caused by many different variables (the Xs). Thinking about Football…. clearly the output…