Jo is a motivated and energetic business improver with extensive experience in developing and deploying Continuous Improvement, Lean Six Sigma, ISO and Excellence strategies across a broad range of organisations and sectors. “I get a kick out of helping people to access and understand business improvement”, says Jo. “Nothing makes me happier than seeing the meekest of church mice stand up at a flipchart and have a go at a new tool or technique.”

Systems Thinking Examples Title

Systems Thinking Examples

Systems Thinking is described by Peter Senge as “a discipline for seeing wholes rather than parts, for seeing patterns of change rather than static snapshots, and for understanding the subtle interconnectedness that gives (living) systems their unique character”.  Systems Thinking examples include ecosystems, cars and human bodies as well as organisations! Systems Thinkers have taught…

Measuring Operational Efficiency, Feature Image

Measuring Operational Efficiency

“To measure is to know”, stated physicist, mathematician and problem solver Lord Kelvin. “If you can not measure it, you can not improve it”. This clearly applies to measuring operational efficiency – without appropriate measures in place, how much can we really know about performance and efficiency, and how do we know if continuous improvement activities,…

neuroscience of change post, time

The Neuroscience of Change

This Sunday, every single person in the UK will unite and take action, with a clearly defined and common purpose. We have done so twice a year since 1916, with a couple of exceptions. Amazing – the fact that people, all of the people, will mobilise and co-operate to change something as ubiquitous and vital…

Garethsouthgatewould

#GarethSouthgateWould…win at Lean Six Sigma

This week the hashtag ‘GarethSouthgateWould’ has sent Twitter into overdrive and demonstrated the high esteem in which the England Football Manager is held. Some of the many brilliant tweets that have been shared: GarethSouthgateWould know the difference between Reply and Reply All GarethSouthgateWould fold the end of the Sellotape over when he’s finished using it,…

Yanny or Laurel?

Yanny or Laurel?

Are you Team Yanny or Team Laurel? If you don’t yet know, make your mind up here! This was the question that divided the nation last week when an audio clip hit the internet, featuring a single word being repeated. But what is that word? Whilst some people unmistakably hear the word “yanny”, others hear…

Sleep lean six sigma

Sleep Sigma!

Are you coming to learn with us? Better make sure you get a good night’s sleep! According to neuroscientist Matthew Walker, sleeping is the best thing you can do before and after learning, in order to cement the memory and make learning stick.   Sleeping before learning has the effect of clearing out the hippocampus…