The Quick Dip: Our CEO, James Dwan joined Matt Sims on “The Ever-So-Lean Podcast” for a journey into the dynamic world of Agile. Full of humour, powerful stories and thought-provoking analogies, the podcast provides memorable takeaways, plus ‘Aha!’ moments which will leave you chuckling while learning the wonders of Business Agility. You’ll discover a host…
In Brief: Matt Sims is a content creator and Lean Master with over 15 years of experience in Continuous Improvement. He hosts a podcast called “The Ever-So-Lean Podcast” that aims to inspire business owners and program managers to embrace Continuous Improvement. In his presentation, Matt shares his journey from being a postman to a distribution…
The brief version: ChatGPT is an innovative Artificial Intelligence (AI) tool that can help businesses in many ways, and this video focuses on problem solving and process improvement. The Catalyst team demonstrate how you can use ChatGPT as an ’additional team member’ to help identify and solve process issues, generate insights, and enhance customer satisfaction.…
Way back in in April 2019, in the days when expressions like social distancing and long Covid were not part of normal conversation, my colleague, James Dwan, wrote an inspirational article entitled “How to become a Transformation Maestro with Agile” In Catalyst, we had already started work to develop a ‘new’ course to sit alongside…
Watching the Euros reminded me of a blog that Jo Dowdell wrote in 2018 about Gareth Southgate. As Lean Six Sigma devotees know, we talk a lot about cause and effect, Xs and Ys. The output of a process (Y measure) is caused by many different variables (the Xs). Thinking about Football…. clearly the output…
With more demand for our online lean six sigma training, we are seeing a lot more use of our new global learning management system. This system allows us to deliver our programmes on a global scale, either as fully online or blended or classroom based and we can mix and match online training modules, class…
Managing Director Martin Brenig-Jones examines growth in the UK’s hotel industry and applies Lean Six Sigma methodology to demonstrate how hoteliers can avoid a post-Brexit slump. Martin’s article has been featured in the following publications: Hotel Business – 22 November 2016 HRM Guide – 9 January 2017 What does the future hold for the UK’s hotel industry? This…
[box]Martin’s articles have been published in: ILM, 12th July 2016 Growth Business, 18th July 2016 HRM Guide, 11th August 2016 Fresh Business Thinking, 16th August 2016[/box] The result of the recent Brexit referendum in the UK came as a complete shock for many people who had been expecting ‘Remain’ to win which of course would…
In part one we covered the importance of process mapping. In this second and final part we will get down to brass tacks and discuss how to create process maps and how to use them to greatest effect. How to process map Process maps can take a number of different forms and, depending on complexity,…
Part one of a two part series. In this article we are going to focus on the importance of process mapping. Why map process flow? Not many lawyers would consider themselves masters of process. When lawyers talk about their work, they typically focus on ‘high-value’ activities such as advocacy and counselling. But the truth is…
